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Frequently Asked Questions
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Where does our data live?
Inside your perimeter — your VPC, on your hardware, or hosted by us in your region. PHI never leaves your boundary without an explicit BAA. Audit log on every clinical decision.
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Are you HIPAA compliant?
Yes. SOC 2 Type II audited annually. BAA included with every contract. HITRUST r2 in progress. Deployable in your VPC, on-premise air-gapped, or hosted in our single-tenant environment in your region.
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What EHRs do you integrate with?
Epic (Hyperdrive + Bulk-FHIR), Cerner Millennium, Athena, Meditech Expanse, Allscripts, plus PACS via DICOMweb and the LIS. We sit behind your existing systems — clinicians don’t change tools, the chart gets smarter.
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How do you cite clinical claims?
Every recommendation we surface links back to a source span — the chart entry, the lab result, the imaging study, or the guideline behind it. Your clinicians can hover any claim and see exactly why we said it. No black boxes.
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How long does a pilot take?
A pilot is bounded scope, a fixed fee, and live on your data with success criteria you set. We share every result during the pilot — including the misses — and only move to production if the workflow earns its place.
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